At 3djili, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep gambling a positive experience — not a problem.
Minimum Age Requirement
Access to 3djili is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine gambling regulations.
In the Philippines, the legal age for participating in casino-style gambling is 21 years old. This is not just a regulatory requirement — it is a fundamental protection for young Filipinos who may be more vulnerable to the risks associated with gambling.
3djili takes this responsibility seriously. Every new player is required to complete a Know Your Customer (KYC) verification process before they can deposit funds or play real-money games. This process includes submitting a valid government-issued ID — such as a Philippine passport, driver's licence, SSS/UMID card, or PhilSys National ID — to confirm both identity and age.
Any account found to belong to a person under 21 years of age will be immediately suspended and all funds returned. If you suspect that a minor has accessed the 3djili platform, please contact our support team right away.
Gambling is addictive. Know when to stop. This is the PAGCOR-recommended reminder that 3djili proudly displays across our platform. If gambling is no longer fun for you, please use our responsible gaming tools or seek help.
3djili provides a full suite of responsible gaming tools that put you in control of your gambling activity. These tools are available to all registered players at any time — no questions asked.
Set a maximum amount you can deposit into your 3djili account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered immediately but increases take 24 hours to take effect.
Set a reminder to notify you after a specified period of continuous play — for example, every 30 minutes or every hour. These pop-up reminders help you stay aware of how long you have been playing and encourage regular breaks.
Take a short break from 3djili by activating a cooling-off period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During this time, your account will be temporarily suspended and you will not be able to log in or place bets.
Apply for a longer-term exclusion from the 3djili platform for a minimum of 6 months, up to a permanent exclusion. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period. This is our strongest player protection tool.
Set a maximum amount you are willing to lose within a defined period. Once your loss limit is reached, you will be unable to place further bets until the period resets. This tool helps you stay within a budget you are comfortable with.
Review your full gambling activity history at any time — including deposits, withdrawals, bets placed, and time spent on the platform. Keeping track of your activity is one of the most effective ways to maintain healthy gambling habits.
How to Access These Tools: All responsible gaming tools are available directly within your 3djili account settings. Log in, navigate to the Responsible Gaming section, and select the tool you need. Our 24/7 customer support team can also assist you in activating any of these features immediately.
Gambling is meant to be a form of entertainment — a fun way to enjoy your free time. But for some people, it can become a problem that affects their finances, relationships, and mental health. Recognising the warning signs early is the first step toward getting help.
Ask yourself honestly: do any of the following apply to you?
If you answered "yes" to two or more of these questions, your gambling may be becoming a problem. Please use 3djili's self-exclusion tools or reach out to our support team for assistance.
Most players enjoy 3djili responsibly. Here are some practical tips to help you keep gambling fun and within healthy boundaries:
Decide how much you are comfortable spending before you log in. Use 3djili's deposit limit tool to enforce this budget automatically. Only gamble with money you can afford to lose — never use funds set aside for rent, food, or bills.
It is easy to lose track of time when you are enjoying your favourite games. Use 3djili's session time reminder to get a notification after a set period. Take regular breaks and do not let gambling dominate your day.
Chasing losses is one of the most common and dangerous gambling behaviours. If you have reached your budget for the day, stop playing. Losses are part of gambling — accept them and walk away.
Gambling should be one of many leisure activities in your life — not the main one. Make sure you are also spending time with family and friends, pursuing hobbies, and maintaining your physical and mental health.
Alcohol and other substances impair your judgement and can lead to reckless gambling decisions. Always play with a clear head.
If you feel that gambling is becoming a problem, talk to a family member, close friend, or professional counsellor. You do not have to deal with it alone — support is available right here in the Philippines.
If you feel you need a break from gambling, activating self-exclusion on 3djili is straightforward. Here is how to do it in four simple steps.
Sign in to your 3djili account using your registered email and password. If you are having trouble logging in, contact our 24/7 support team for immediate assistance.
Navigate to your Account Settings and select the "Responsible Gaming" section. All player protection tools, including self-exclusion, are located here.
Select your preferred self-exclusion period — from 6 months up to permanent exclusion. Read the terms carefully before confirming, as this action cannot be reversed during the exclusion period.
Confirm your request. Your account will be suspended immediately. You will receive a confirmation email and will not be able to log in or receive marketing communications during the exclusion period.
Need help activating self-exclusion right now? Contact the 3djili support team via live chat — available 24 hours a day, 7 days a week. We will process your request immediately.
Responsible gaming is not just a checkbox for 3djili — it is a core part of how we operate. Here is what we actively do to protect every player on our platform.
Every player must verify their identity and age before accessing real-money games. This ensures that only adults aged 21 and above can gamble on 3djili, protecting minors from exposure to gambling.
3djili uses automated systems to monitor player behaviour for signs of problem gambling — such as sudden increases in deposit amounts, extended play sessions, or repeated loss-chasing patterns. Flagged accounts receive proactive outreach from our team.
3djili does not target marketing communications at players who have self-excluded or who have shown signs of problem gambling. Our promotions are designed to be transparent and never encourage players to exceed their limits.
All 3djili customer support staff receive regular training on responsible gaming practices and how to identify and assist players who may be experiencing gambling-related difficulties. Our team is here to help, not just to resolve technical issues.
3djili operates in accordance with the responsible gaming guidelines set by the Philippine Amusement and Gaming Corporation (PAGCOR). We display the PAGCOR-recommended tagline "Gambling is addictive. Know when to stop." prominently across our platform.
At 3djili, we would rather lose a player temporarily to a cooling-off period than have them develop a gambling problem. Player wellbeing always comes before revenue. We are proud of this commitment and stand by it every day.
If you or someone you know needs help with a gambling problem, these organisations provide free, confidential support to Filipinos across the country — from Manila and Makati to Cebu, Davao, and beyond.
The Philippine Amusement and Gaming Corporation provides responsible gaming resources and guidance for players experiencing gambling-related difficulties. Contact PAGCOR directly for information on self-exclusion from all licensed gaming establishments in the Philippines.
The NCMH in Mandaluyong City provides mental health services including counselling for behavioural addictions such as problem gambling. Their crisis hotline is available to Filipinos nationwide who need immediate mental health support.
Gamblers Anonymous runs peer support groups across the Philippines, including in Metro Manila, Cebu City, and Davao. These free, confidential meetings bring together people who share their experiences and support each other in recovery from problem gambling.
Remember: Seeking help is a sign of strength, not weakness. Problem gambling is a recognised condition that responds well to treatment and support. You are not alone — thousands of Filipinos have successfully overcome gambling problems with the right help. Gambling is addictive. Know when to stop.
3djili is built for players who want great games and peace of mind. Set your limits, use our tools, and enjoy the platform knowing that your wellbeing is always our priority.
Must be 21 or older to play. Gambling is addictive. Know when to stop.